business center software self service business center Resources

RightNow Adds Agent Scripting to Contact Center Toolbox (E-Commerce Times)
RightNow Technologies has gone deep with contact center functionality in November 08, the latest quarterly update of its flagship Software as a Service CRM application. The new version builds on RightNow's strong self-service platform with the addition of agent-scripting technology, a desktop add-in framework, and guided assistance.

Microsoft Dynamics NAV 2009 Puts Business Productivity Center Stage (PR Newswire via Yahoo! Finance)
Microsoft Corp. today opened Convergence 2008 Copenhagen, the premier Microsoft Dynamics customer event, with "The Dynamic Business," a visionary keynote address from Kirill Tatarinov, corporate vice president of Microsoft Business Solutions at Microsoft.

Tidal Software Announces Intersperse 8.0, the First Comprehensive, Component-Level, Business-Transaction Monitor (Marketwire via Yahoo! Finance)
Tidal Software, a leading provider of application management , scheduling and IT process automation software, today announced Intersperse 8.0, a product that monitors J2EE and .NET applications and their transaction component performance to produce meaningful metrics for managing applications and high-level business processes. The product leverages a combination of lightweight Java Management ...

V-Tech Solutions Awarded $7 Million+ Contract to Provide Call Center Support Services for U.S. Patent and Trademark ... (Business Wire via Yahoo! Finance)
SILVER SPRING, Md.----V-Tech Solutions, a rapidly growing IT and professional services company specializing in customer contact support, announced today a contract valued at more than $7 Million for up to five years, to provide call center support services for the U.S.

Bank of Blue Valley Launches Postilion Retail Internet Banking to Offer Innovative Self-Service Banking Solutions (PR Newswire via Yahoo! Finance)
Postilion, a leading global provider of integrated solutions for self-service banking and payments and a division of S1 Corporation , today announced that Bank of Blue Valley, a locally-owned community bank in Overland Park, Kansas, implemented Postilion Retail Internet Banking to empower its customers and employees with integrated, self-service banking solutions.

Amazon Web Services Launches Amazon CloudFront, a Self-Service, Pay-as-You-Go Content Delivery Service (Business Wire via Yahoo! Finance)
SEATTLE----Amazon Web Services LLC , a subsidiary of Amazon.com, Inc. , today launched Amazon CloudFront, a self-service, pay-as-you-go web service for content delivery. With CloudFront, developers and businesses can distribute content through a worldwide network of edge locations that provide low latency and high data transfer speeds.